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Printing and souvenirs
Instructions and other materials







Frequently asked questions when working with legal entities and sole proprietors:

How do I conclude a contract?

Send your details and the print job via the form on this page. Our manager will contact you and prepare the documents for the conclusion of the contract. You can also sign a contract when placing an order at our service centers.


❓ Do you work with VAT?

We work with VAT, all prices in the price list and on the website are indicated in Belarusian rubles, including VAT of 20%.


How do I place an order for legal entities?

On the website: when placing an order in the shopping cart, select "Non-cash payment on behalf of the organization".

By email: when sending the print job, indicate that you plan to pay by bank transfer, and specify the details of the organization or legal entity, if you are already working with us under an agreement.

In the service centers: indicate to the operator when placing an order that it is planned to pay by bank transfer, and specify the details of the organization or legal entity if you already work with us under the contract.


❓ Need to print very urgently, where to apply?

When placing an order in any convenient way, indicate that the order is urgent. It will be completed as soon as possible. We guarantee the fulfillment of urgent orders within 3 hours (for orders up to 200 rubles). More often than not, it is much faster.


Is there a parking lot near you?

Next to each of our service centers, you can easily find convenient parking within walking distance:
Gikalo 3: Parking is available along Gikalo Street, as well as a large outdoor parking lot - check-in next to the printing center. 

Khmelnitsky 7: along Khmelnitsky Street, you will almost always find a free parking space.

Independence Square: the parking lot of the Stolitsa Shopping Center is at your disposal.


In what format should I send the layout? Can you help with preparing the layout for printing?

Our design department will be happy to help you develop an individual layout, make any edits or prepare your layout for printing. You can also prepare the files yourself according to ourRules for preparing layouts for printing.


In which case do you work with deferred payment with payment once a month?

In most cases, we work with regular customers on a postpaid basis once a month. In this case, you will be able to do the work for a month and pay for it in one payment at the end of the period.


What delivery options do you offer?

Convenient delivery methods are available to receive ready-made orders for any time and occasions:
  • pickup at our service centers in Minsk: 3 Gikalo str., 7 Khmelnitsky str., Independence Square
  • delivery by courier, with the help of Yandex.Taxi or cargo taxi (for large orders) in Minsk
  • delivery to Belpost offices in Minsk and Belarus
  • delivery to Europost offices in Minsk and Belarus
  • courier delivery of expedited EMS mail in Minsk and Belarus
  • delivery to Russia and other countries
More information about delivery



❓ Can I place or receive an order on the weekend? How quickly will it be completed?

You can place an order at any convenient time - online on the website or by sending an assignment by email; or in our service centers. The order will be completed during business hours: Mon-Sat: 7.30 - 21.00; Sun: 10.00 - 21.00. You can get it at the service centers or arrange delivery in Minsk or throughout Belarus. The order will be completed as soon as possible.


How do I get discounts on printing for a large order?

We have developed a flexible discount system that provides discounts on all services with an increase in circulation.

Reviews
star star star star star
Hello, I got everything, everything is whole, cups are on fire! Thank you so much to you and everyone involved, hugged and kissed everyone, good luck to everyone!
dead head
26.07.2024
star star star star star
I used the printing services. I was very pleased. Prompt production of business cards. The delivery speed exceeded all expectations. The next day, the business cards were sent by mail. This is good news. Pleasant communication with the staff. High-quality printing. I will definitely contact you next time 👍👍👍👍 Thanks a lot ❤
The yolk is Kristina.
19.07.2024
star star star star star
The pencil is the best place I've ever been. Not only the timing, manufacture, quality at the highest level, but also the attitude towards the customer! They will always take into account all your wishes, prompt you, help you. The price/quality ratio is 10 out of 10.
Elena Rakovets.
15.07.2024
About Product
Everything is at the highest level
About print
10 out of 10
About delivery
10 out of 10
star star star star star
For the first time in my life, I made school photo albums, thanks to Irina Polyakova, everything turned out to be on top! She did the job quickly and efficiently, I couldn't have done it myself in my life. I took photos and edited them, and Irina beautifully posted them and picked up inspiring quotes. Parents are delighted, and so are the children. Her parent asked why we were published in Belarus and not in St. Petersburg, but after she received the album, the questions disappeared :)
Maltabar Anastasia.
15.07.2024
About design
Super, concise and with attention to detail
About Product
It's great that we've also printed soft, hard albums. People with different budgets were able to get a lifetime memory)
About print
The print quality is super, the colors are very lively and bright!
About delivery
Irina was constantly in touch and completed the work even faster than stated, the delivery from Minsk to St. Petersburg took 4 working days. Everything came in one piece, each album is tightly packed in a bag and a bubble wrap with film so that nothing is scratched. The delivery was carried out in my hands to the door of the house. If you order something again, then only from you)
star star star star star
👍👍💯💯🔥🔥I placed an order 2 times. A large number, I corrected it myself in a "Pencil", they printed it out and sent it. The quality of the photo is cool, thick paper, they are sent without delay. I have Minsk-Gomel in 1 day. They sent it in the evening, took it in the morning. With all questions, nuances and other things, employees call up, write to the mail, help. The attitude towards customers (in my case) is excellent. I definitely recommend contacting Pencil, because they have: service + quality of work + price=🔥
Anna Puseva.
12.07.2024
About Product
💯
About print
💯
About delivery
💯+💯
star star star star star
It was a very amazing experience. My briefcase. It was necessary to make a scroll of non-standard size and non-standard design in a day! Votik Anastasia immediately got into the orders and provided maximum assistance, and the tone of communication (and we communicated a lot, because I am a demanding customer) was positive and friendly. Thank you so much for your involvement, friendliness and wonderful and above all expectations result!
Ilya Stovba.
24.06.2024
About design
Perfectly!
About Product
Wonderful!
About print
Above all praise
About delivery
Very quickly!

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