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Reviews
Thank you Dmitry zhdanovicha for making photos and personal assistance in their design in the frame. And also for the advice on the mount. The hardware was purchased in the center, which we appreciated. Thank you!
11.02.2018
About delivery
Thanks for the advice and service. Great service
Thank you very much for your efficient work. All day on Monday created a project wedding photo album, on the same day in the evening already all done and on Wednesday took in the mail! The photo quality is great. Thanks again for the quality, service and efficiency!
07.02.2018
About print
Print quality very pleased
About delivery
On Monday I sent the order, on Wednesday I already got it in the mail!
Thank you so much for the beautiful albums and photobooks. Beautiful layouts for use in the program and online editor, a large selection of functions. The staff are polite, prompt and always come to the rescue if something goes wrong or have questions (blagodarna to Catherine for help in recent works)
16.01.2018
About design
Great design and editing capabilities
About delivery
Excellent service and maintenance
Many thanks to your employee, who on the evening of 28 December in "framing" the pavilion "Capital" helped me choose artwork for the illustration "girl riding on a cat". Everything turned out just fine, I sit and admire :)
06.01.2018
About Product
Everything turned out just fine
I Express my deep personal gratitude to all employees of the organization. For competent and excellent work! Use the services not the first year, each time is always pleasant surprised by the quality of product and attitude. If you encounter problems or difficulties staff provides operational assistance and always make concessions! In particular, I wish to Express my gratitude to Oksana, the management of one of the departments. Very polite and attentive to my little problem, even better to say - my "herd" - taking the time and offered most suitable option! Thank You for understanding! The whole team support – respect and honor!!
30.12.2017
About delivery
Super!
I rarely write reviews, but here I just want to say a HUGE THANK you to this Pencil for what it is! Pencil is the best online store! And now the details: 1) the quality of the products. Did passport photo (by the way, this was THE best passport photo I've ever seen!). All things were made in great quality (we ordered a modular picture, mug, photo book, photo collage.). 2) CUSTOMER SERVICE. The pencil is very much concerned about their reputation and tries to do everything possible to make the buyer satisfied. For example, two weeks after I took the photo on the passport, I realized that I need an electronic copy. Of course, no receipt, no order number I already had. Constant despite that, my photo found and sent by e-mail (absolutely free!). This is just one example of many, when we helped support. 3) PAYMENT. We live abroad and to pay for the goods in online stores is very problematic. You should send copies of your passport, wait a few days for the approval of the store, in principle, many do not take payment online. In pencil it's simple. they use the Webpay system, any problems, delays in payment, etc. is Super! 4) SPEED. Orders are fulfilled very quickly! Super fast! Almost always the same day or the next day to receive your order. 5) QUALIFIED PERSONNEL. All employees of the pencil is very polite people who always behave professionally and can quickly answer any question. I love this store more for a huge selection of products, design freedom (I can do any design, comfortable working in their program), quality, speed, ease of payment and shipping. Very nice pencil!!
08.11.2017
About Product
The best experience possible!
About print
A wonderful quality printing!
About delivery
Courtesy and professionalism
I Express my sincere gratitude to the staff of "Pencil" for the trust, professionalism and efficiency in the manufacture of roll-APPA and design layout to it. The order was executed on 6 November 2017. Came to the conclusion that there is nothing like this anywhere except in your company - in one place as many services colleagues from different departments support each other and provide support to the customer from the idea to the receipt of the order. Special thanks to Valery (pavilion 6) and designer Olga for the ability to work remotely!
07.11.2017
About design
Great!
About Product
Great!
About print
Great!
About delivery
Great job, including remote design
Thanks for the quick and quality work Dmitry Zhdanovich. Saturday asked for the printout of the stickers, to the new center, Pechersk, everything was done well and promptly, feedback on altitude, answered all my questions, advised how to do better. Dmitry is a professional in the business ).The Result was even better than expected. For consultation individual +1. I will be glad to contact Dmitry with new projects.
02.10.2017
About print
Very worth it!
About delivery
+1
Ordered calendars for the teachers day class teacher and coach. Independently used the online editor to feed it. Very pleased with how the editor (very easy, clear and simple interface), and production time. At 11.00 am I sent the order by e-mail at 13.00 received a message that the order is already at the receiving end...Came, took, and even gave a discount for something that is 2 orders in one day. Nice. Thank you "Pencil" for the excellent service. PS live calendars looked even better than in the preview.
29.09.2017
About Product
Like
Ordered business cards, banners and folders via the Internet. Feedback is received quickly. To cards no complaints, the banners at the highest level! but the folder is unfortunately disappointed :( not quite what we would like. The proposed agreement with personal contact in our time is not very important - already it would be good to learn how to make remotely! But overall, well - quickly, politely, efficiently!
31.08.2017
About delivery
Everything is OK, but we must learn to work remotely
